Job Overview
About the employer: Freestar
Freestar engineers cutting-edge monetization solutions for websites. By combining industry-leading technology, data, and massive scale, we enable busy site owners to seamlessly maximize revenue while freeing themselves of the hassles of ad operations. Publishers then have more time to do what they do best: create content.
Why Freestar? We reach over 80MM+ of the most affluent and influential readers on the web, the majority of whom are millennials. We are the best in the business at content partnerships, and we prove it through home-grown proprietary content tools that allow us to both predict what our partners should write about, but also measure the success of their content.
Position: | Publisher Support Manager |
Duration/Type: | Full Time/Remote |
Office Mailing Address: | 290 King Street East, Kitchener, ON, N2G 2L3 |
Salary: | $75,000.00 per annum; The gross salary paid is subject to applicable Federal and Provincial income taxes and other statutory deductions such as EI and CPP. |
Other benefits: | Medical, Dental, and Vision benefits |
Vacation: | 4% of the gross salary |
Hours of Work: | 40.00 Hours a week. |
Job Description:
Reporting to the Manager of Publisher Support, our Publisher Support Manager are AdOps experts that are the first point of escalation for our Account Managers as we work to fulfil the needs of our publishers. From trafficking direct and PMP campaigns to site mapping and troubleshooting ad tag implementations, Publisher Support Managers play a central role in a successful relationship with our publishers. As a core member of our operations team, you need to keep a cool head in spite of “fire drills” going on all around you. The key pillars of our Publisher Operations team are:
- Attention to Detail. A lot of your day will be following client specs and delivering on those. A rogue 300×600 where only a 300×250 should have delivered is no bueno.
- Analysis. You’re going to be looking at a lot of data, so you need to be comfortable with navigating through and combining data sets.
- Flexibility. You will be juggling a lot of requests and you will need to calmly be able to prioritize them while ensuring everyone’s voice is heard.
- Product Knowledge. Utilize the tools the company affords you to learn what is going on at Freestar, but also have the willingness to keep up with our constantly changing industry.
- Technical Comfort. A strong background and comfort with AdOps, Yield, and ad serving.
- Reading ad code, and trafficking should be second nature to you.
- Project Management. Comfort with using project management software, and seeing a project through from start to finish.
Responsibilities:
- Act as the first point of escalation for our account and yield management teams.
- Help onboard new clients through a multitude of tasks ranging from ad tag creation to implementation troubleshooting and importing of direct campaigns
- Perform quality assurance for publisher sites
- Field daily ad hoc requests from publishers and internal teams
- Direct and PMP campaign trafficking, both from our sales team and our client’s sales teams.
- Act as a Subject Matter Expert where you will regularly manage projects and keep our team abreast of how the industry is moving in your assigned subject.
Job Requirements
- 3-5 years (minimum) AdOps and/or Yield experience.
- Experience with direct sold campaigns, programmatic, PMPs, and header bidding.
- Expert knowledge of Google Ad Manager (GAM); strong understanding of Excel, and Google Products.
- You have an advanced understanding of the programmatic advertising world.
- You are able to communicate effectively, both written and verbal.
- College level education in the field of Computer Science or IT is required
How to Apply:
hiring.freestars@gmail.com
Freestar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
More Information
- Hiring Company Freestar
- Address 290 King Street East, Kitchener, ON, N2G 2L3
- Salary Offer $75,000.00 per annum CAD $75,000.00 per annum Month