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3 weeks ago
Job Overview
Employer: | 2310659 Ontario Ltd. O/A Phoenix Cell |
Position: | Retail Store Supervisor |
Duration/Type: | Full Time |
Location: | 90 Kennedy Rd S, Brampton, ON L6W 3E7 |
Salary: | $22.00 per hour; The gross salary is subject to applicable Federal and Provincial income taxes and other statutory deductions. |
Vacation: | Two weeks per year |
Hours of Work: | 35-44 hours a week; Overtime rate (X1.5) applicable after 44 hours of work per week |
Essential Functions / Major Responsibilities
- Supervising and coordinating the activities of the sales and repair associates, training them, assigning duties/areas, and preparing work schedules.
- Managing and tracking inventory of repair parts, accessories, and devices.
- Placing orders for inventory replenishment as needed.
- Conducting regular inventory audits to minimize stockouts and overstock situations.
- Promoting repair services, accessories, and other products.
- Suggesting additional services or upgrades to customers.
- Providing basic technical advice and troubleshooting assistance to customers.
- Coordinating with technicians for complex repair inquiries.
- Managing and leading a team of sales associates.
- Training new employees on sales techniques and store policies.
- Conducting performance evaluations and providing feedback to staff.
- Ensuring the store is clean, organized, and well-maintained.
- Overseeing cash register operations and cash handling.
- Ensuring that repair services are performed to high-quality standards.
- Conducting quality checks on completed repairs before returning devices to customers.
- Assisting with scheduling repair appointments.
- Implementing marketing initiatives to attract new customers.
- Resolving operational issues and customer complaints effectively.
Specific Job Requirements
- Completion of secondary school is required.
- 7-12 months experience in a retail or customer service role is required. Supervisory experience in a similar work setting is desired.
- Excellent oral/written communication skills in English language.
How to Apply:
By email to hiring.phoenixservices@gmail.com
More Information
- Hiring Company 2310659 Ontario Ltd. O/A Phoenix Cell
- Address 90 Kennedy Rd S, Brampton, ON L6W 3E7
- Salary Offer $22.00 per hour CAD $22.00 per hour Month