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Retail Store Supervisor

Job# 3624704
Job URL: https://welcomejobs.ca?post_type=noo_job&p=4704
Job Expired

Job Overview

Employer:  2310659 Ontario Ltd. O/A Phoenix Cell
Position:  Retail Store Supervisor
Duration/Type: Full Time
Location: 90 Kennedy Rd S, Brampton, ON L6W 3E7
Salary: $22.00 per hour; The gross salary is subject to applicable Federal and Provincial income taxes and other statutory deductions.
Vacation: Two weeks per year
Hours of Work: 35-44 hours a week; Overtime rate (X1.5) applicable after 44 hours of work per week

Essential Functions / Major Responsibilities

  • Supervising and coordinating the activities of the sales and repair associates, training them, assigning duties/areas, and preparing work schedules.
  • Managing and tracking inventory of repair parts, accessories, and devices.
  • Placing orders for inventory replenishment as needed.
  • Conducting regular inventory audits to minimize stockouts and overstock situations.
  • Promoting repair services, accessories, and other products.
  • Suggesting additional services or upgrades to customers.
  • Providing basic technical advice and troubleshooting assistance to customers.
  • Coordinating with technicians for complex repair inquiries.
  • Managing and leading a team of sales associates.
  • Training new employees on sales techniques and store policies.
  • Conducting performance evaluations and providing feedback to staff.
  • Ensuring the store is clean, organized, and well-maintained.
  • Overseeing cash register operations and cash handling.
  • Ensuring that repair services are performed to high-quality standards.
  • Conducting quality checks on completed repairs before returning devices to customers.
  • Assisting with scheduling repair appointments.
  • Implementing marketing initiatives to attract new customers.
  • Resolving operational issues and customer complaints effectively.

Specific Job Requirements

  • Completion of secondary school is required.
  • 7-12 months experience in a retail or customer service role is required. Supervisory experience in a similar work setting is desired.
  • Excellent oral/written communication skills in English language.

How to Apply:

By email to hiring.phoenixservices@gmail.com

More Information

  • This job has expired!
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