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Assistant Restaurant Manager

Employer:                 B2 Sweet Treats Inc. O/A Dairy Queen

Position:                   Assistant Restaurant Manager

No. of Positions:    1

Duration:                  Full Time

Location:                  304 Stone Rd W, Guelph, ON, N1G 4W4

Salary:                       $20.50 per hour. The gross salary paid is subject to applicable Federal and Provincial income taxes and other statutory deductions.

Vacation:                  4% of the gross salary

Hours of Work:       35.0-44.0 Hours a week; Overtime rate (X1.5) applicable after 44 hours of work per week

Essential Functions / Major Responsibilities

• Ensure smooth operations of the restaurant. Managing and directing the activities of the staff. This includes assigning tasks, providing guidance, and ensuring that employees follow company policies and procedures.
• Ensure that food products are prepared and served according to Dairy Queen’s standards for quality and safety.
• Interact with customers to ensure satisfaction and handle customer complaints effectively.
• Training new employees, teaching them about Dairy Queen’s products, food safety protocols, and customer service standards.
• Handle customer complaints or inquiries and work to ensure a positive customer experience.
• Schedule shifts and manage payroll.
• Monitor inventory levels and place orders as necessary.
• Ensure proper storage and handling of food and supplies.
• Monitor sales and expenses to maximize profitability.
• Responsible for opening and closing the cash register, handling cash transactions accurately, and reconciling cash drawers.
• Promoting special offers or upselling menu items to increase sales.

Job Requirements

• Completion of secondary school is required.
• Minimum one year experience in food preparation or service including supervisory experience is required.
• Requires good communication skills in English Language. Ability to deal with customers and food service employees.
• Ability to write routine reports and correspondence.
• Must be able to work any area of the restaurant when needed and to operate a computerized Point of Sale system/cash register.

How to Apply:

By email to: hiring.b2sweet-treats@outlook.com