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4 weeks ago
Job Overview
Employer: | Mattress to Door Corp. |
Position: | Retail Supervisor |
Duration/Type: | Full Time |
Location: | 1-253 Queen St E, Brampton, ON, L6W 2B8 |
Salary: | $22.00 per hour; The gross salary is subject to applicable Federal and Provincial income taxes and other statutory deductions. |
Other benefits: | Variable performance-based commission |
Vacation: | Two weeks per year |
Hours of Work: | 32-44 hours a week; Overtime rate (X1.5) applicable after 44 hours of work per week |
Essential Functions / Major Responsibilities
- Supervising and leading sales associates, ensuring they provide excellent customer service, meet sales targets, and adhere to store policies and procedures.
- Training new employees on product knowledge, customer service skills, and sales techniques. Providing ongoing coaching and development opportunities for existing staff to improve performance.
- Overseeing inventory levels, ensuring stock is properly displayed and replenished, and coordinating with the inventory control team to manage stock levels effectively.
- Ensuring that furniture displays are visually appealing, well-organized, and regularly refreshed to attract customers and promote sales.
- Resolving customer complaints and inquiries in a timely and professional manner, ensuring customer satisfaction and retention.
- Overseeing daily store operations, including opening and closing procedures, cash handling, and security protocols.
- Completing paperwork, such as sales reports, staff schedules, and inventory records.
- Collaborating with the marketing team to execute promotional campaigns and events to drive foot traffic and increase sales.
- Liaising with suppliers and vendors to ensure timely delivery of products and resolve any issues or discrepancies.
Job Requirements
- Completion of secondary school is required.
- 7-12 months experience in a retail or customer service role in a similar product category is required. Supervisory experience in a similar work setting is desired.
- Effective communication skills in English language are required for interacting with customers, resolving issues, and liaising with other team members and management.
- Excellent customer service skills are essential.
- Strong leadership abilities to motivate and guide retail staff effectively.
Apply by emailing to
jobs.mattresstodoor@gmail.com
More Information
- Hiring Company Mattress to Door Corp.
- Address 1-253 Queen St E, Brampton, ON, L6W 2B8
- Salary Offer $22.00 per hour CAD $22.00 per hour Month