Job Overview
Join Our Team as a Shift Manager!
We’re looking for a dedicated and motivated Shift Manager to oversee crew members and ensure exceptional customer service at our restaurant. Reporting to the Store Manager, you’ll play a key role in creating a positive, efficient work environment while ensuring customers receive high-quality food in a timely and courteous manner.
Key Responsibilities:
- Greet customers with a smile and uphold top-tier customer service standards.
- Resolve customer concerns with professionalism and efficiency.
- Assist the Store Manager with staff recruitment, training, and performance evaluations.
- Supervise and guide crew members, ensuring they complete tasks to high standards.
- Perform opening/closing procedures, manage schedules, and maintain employee records.
- Monitor product quality, restaurant cleanliness, and overall operations.
- Provide feedback on crew performance and assist in addressing any issues.
What We’re Looking For:
- Strong leadership and communication skills.
- Ability to motivate and guide a team.
- A passion for delivering excellent customer service.
- Flexibility and the ability to handle various responsibilities.
If you’re ready to step into a leadership role and help our team thrive, apply now!
Required languages: English
Education level: Completion of Secondary School
Required skills: Supervise, co-ordinate and schedule the activities of staff who prepare, portion and serve food, Estimate and order ingredients and supplies required for meal preparation, Prepare food order summaries according to requests from customers, Establish methods to meet work schedules, Maintain records of stock, repairs, sales and wastage, Train staff in job duties, and sanitation and safety procedures, Supervise and check assembly of food orders, Ensure that food and service meet quality control standards; May participate in the selection of food service staff and assist in the development of policies, procedures and budgets.
Additional skills / Assets: Team Player, Punctual,Accuracy in handling and counting money; Proficiency in providing clear instructions and leadership to employees; Ability to work in a fast-paced environment; Ability to keep a cool head under pressure and maintain authority; Customer service, communication, and people skills; Comfortable with rotating shift work, including working nights or weekends; Organizational, problem-solving, and critical-thinking skills.
Closest intersection: Morningside and Sheppard Ave.
To apply, email resume to apply@genesisimmigrationconsulting.com.
Quote Ref# CNJ0001 on the subject line.
More Information
- Hiring Company Chick N Joy
- Address Scarborough,ON
- Salary Offer $34.07/hr CAD $34.07/hr Month