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RESTAURANT SHIFT MANAGER

Reporting to the Store Manager, the Shift Manager is responsible for supervising crew members and maintaining floor control such that customers receive quality food in a prompt and courteous manner. The Shift Manager is responsible for assisting the Store manager with a variety of duties which may include recruiting, staff training, conducting disciplinary action, assisting with performance evaluation, supervision of work teams, maintaining schedules and records of employees, and performing all other as directed by the business or as assigned by management. *Essential Functions: * · Greets all customers with a smile and friendly greeting and follows all customer service policies and procedures · Resolve customer complaints politely with courtesy and efficiency · Maintain company procedures and controls for product quality and restaurant maintenance · Maintains a solid knowledge of product and services available in unit · Direct and motivate crew members to perform assigned tasks and provide direction or support as necessary · Perform opening and/or closing procedures properly on all shifts supervised · Supervise, maintain and train crew members on each of the crew stations and provide input to managers when performance issues arise on any shifts supervised.

Required languages: English

Education level: Completion of Secondary School

Required skills: Supervise, co-ordinate and schedule the activities of staff who prepare, portion and serve food, Estimate and order ingredients and supplies required for meal preparation, Prepare food order summaries according to requests from customers, Establish methods to meet work schedules, Maintain records of stock, repairs, sales and wastage, Train staff in job duties, and sanitation and safety procedures, Supervise and check assembly of food orders, Ensure that food and service meet quality control standards; May participate in the selection of food service staff and assist in the development of policies, procedures and budgets.

Additional skills / Assets: Team Player, Punctual,Accuracy in handling and counting money; Proficiency in providing clear instructions and leadership to employees; Ability to work in a fast-paced environment; Ability to keep a cool head under pressure and maintain authority; Customer service, communication, and people skills; Comfortable with rotating shift work, including working nights or weekends; Organizational, problem-solving, and critical-thinking skills.

Closest intersection: Morningside and Sheppard Ave.

To apply, email resume to apply@genesisimmigrationconsulting.com.

Quote Ref# CNJ0001 on the subject line.