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Food Service Supervisor

Work setting

• Bakery

Responsibilities

Tasks

• Respond to all customer inquiries with extensive product and menu knowledge, including culinary offerings

• Support the recruitment, hiring, onboarding, and training of front-of-house and food service staff

• Train staff in job duties, sanitation standards, food safety, and workplace procedures

• Supervise and coordinate daily activities of staff involved in food preparation, portioning, and service

• Establish and manage staff work schedules to meet operational and labour targets

• Open and close the store as scheduled and oversee daily shift operations

• Ensure food quality, presentation, and service meet established quality control standards

• Organize and manage daily cake orders and coordinate with the kitchen on production requirements

• Estimate ingredient and supply needs for daily and weekly operations

• Requisition food, kitchen, and front-of-house supplies as required

• Conduct weekly and monthly inventory counts and accurately input data into the reporting system

• Proactively place inventory orders and forecast upcoming operational needs

• Maintain accurate records of stock levels, sales, repairs, and wastage

• Troubleshoot maintenance, equipment, and technology issues during shifts

• Prepare and submit operational, inventory, and performance reports

• Supervise and verify assembly of food orders, trays, and delivery trolleys when applicable

Supervision

• 11-15 people