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Operations Manager, Tree Services

About the Position

Tree Doctors is seeking an experienced Operations Manager, Tree Services, to oversee and coordinate the daily activities of its Tree Services Production Division. Reporting to the President and COO, the successful candidate will supervise production crews, coordinate operational resources, and support the safe and efficient delivery of tree care and plant health care services.

Main Responsibilities

• Supervise and coordinate the daily activities of tree service crew leaders and production employees.
• Oversee morning crew rollout and ensure crews are organized, equipped, and prepared for their assigned work.
• Assist with production scheduling, crew coordination, and operational adjustments, and provide backup to the Scheduling Manager.
• Coordinate activities with scheduling, human resources, management, and office personnel.
• Resolve operational problems involving scheduling, staffing, equipment shortages, and production requirements.
• Review and approve employee requests for equipment, tools, uniforms, and supplies within established approval limits.
• Oversee inventory and maintain appropriate stock levels of production equipment, tools, and supplies.
• Coordinate the maintenance, servicing, repair, and replacement of chainsaws and other production equipment.
• Oversee daily plant health care operations and provide direction and operational support to the Plant Health Care Technician.
• Ensure equipment, supplies, and resources are available for scheduled plant health care services.
• Investigate and assist in resolving customer complaints related to tree service production activities.
• Oversee the reporting, investigation, documentation, and follow-up of jobsite damage and property damage incidents.
• Coordinate the availability, maintenance, servicing, and repair of production trucks, trailers, and company vehicles.
• Provide operational leadership and communicate expectations regarding productivity, equipment care, and jobsite professionalism.
• Identify opportunities to improve production efficiency, workflows, operational procedures, and service quality.
• Communicate employee performance and conduct concerns to Human Resources and support employee development.
• Promote compliance with workplace health and safety policies and reinforce safe work practices.
• Ensure unsafe equipment and operational conditions are addressed promptly.
• Report workplace injuries, incidents, near misses, and safety concerns to Human Resources and assist with investigations and corrective actions.
• Refer significant expenditures, contractual commitments, and employee disciplinary matters to authorized management.

Requirements

• Completion of secondary school.
• At least 3 years of experience in tree care, arboriculture, landscaping, or related horticultural services, including experience supervising and coordinating crews.
• Knowledge of tree service operations, equipment, crew scheduling, inventory coordination, and workplace safety practices.
• Strong leadership, organizational, communication, and problem-solving skills.
• Ability to coordinate multiple crews, prioritize operational needs, and respond to changing work requirements.
• Relevant postsecondary education, specialized training, or industry certification in arboriculture, landscaping, or horticulture is an asset.

Employer: Tree Doctors
Business address: 343 Olivewood Road, Toronto, ON M8Z 2Z6
Work location: Business address and various job sites throughout the Greater Toronto Area (GTA)
Employment terms: Permanent, full-time, non-seasonal
Hours: Minimum 40 hours per week
Salary: $80,000 annually

How to Apply

Apply through this job posting by clicking the “Apply” button and submitting your resume.