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User support technician

User support technician

BROAD CONSULTANT LTD.

Job details

Location Barrhead, AB

Salary $29.00 hourly / 35 hours per week

Terms of employment

Permanent employment

Full time

Start date Starts as soon as possible.

1 vacancy

Overview

Languages

English

Education

College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year

Experience

1 year to less than 2 years

Responsibilities

Tasks

Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced.

Consult user guides, technical manuals and other documents to research and implement solutions.

Provide advice and training to users in response to identified difficulties.

Collect, organize and maintain a problems and solutions log for use by other technical support analysts.

Provide business systems, network and Internet support to users in response to identified difficulties

Additional information

Work conditions and physical capabilities

Fast-paced environment

Attention to detail

Personal suitability

Accurate

Client focus

Organized

Team player

Employment groups Help – Employment groups

This employer promotes equal employment opportunities for all job applicants, including those self-identifying as a member of these groups: Indigenous people, Newcomers to Canada, Veterans, Visible minorities, Youth.

Who can apply to this job?

The employer accepts applications from:

Canadian citizens and permanent or temporary residents of Canada.

Other candidates with or without a valid Canadian work permit.

How to apply

By email

infobcalberta@gmail.com

By mail

Unit 1 – 5208 52 Ave , Barrhead AB, T7N 1E9